Shipping & Returns
FREE POSTAGE FOR ALL AUSTRALIAN ORDERS !!
All items are shipped from our warehouse in Perth, Australia.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item we are not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed beyond 4 weeks of the delivery advised at the time of the purchase of the item.
We will offer a full refund of the goods purchased, store credit or exchange if products are found defective. Please contact us via the contact page for a returns form.
PLEASE NOTE: No exchanges or returns are offered for sale items.
HOW LONG WILL IT TAKE FOR MY REFUND/EXCHANGE TO BE PROCESSED?
- Please allow up to 5 working days for us to assess your return & process your refund or exchange from the time we receive them
- Refunds may take up 10 business days to be credited back into your original mode of purchase.
We reserve the right to refuse a returned item if it does not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.
EXCESS PACKAGING? EWW, NO.
Our products are deliberately posted with minimal packaging. This also helps us keep our prices super accessible. Better for you, better for the planet – what’s not to love?!